Return and Refund Policy
Thank you for shopping with T. Wynn Writes. We take pride in our books and merchandise and want you to be satisfied with your purchase. This policy explains how returns and refunds work for items purchased directly from our website.
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Books Purchased Through Amazon or Other Retailers
If you purchased your book through Amazon, Barnes & Noble, or another third-party retailer, please follow their return and refund process. We cannot process returns for items not purchased directly from our website.
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Returns for Direct Website Purchases
We accept returns under the following conditions:
Contact us within 7 days of receiving your order.
Item must be unused, in the same condition you received it, and in the original packaging.
Proof of purchase (order number or receipt) is required.
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Non-Returnable Items
Signed or personalized books
Digital downloads (eBooks, audiobooks)
Gift cards
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Refund Process
Once your return is received and inspected, we will email you to confirm approval or denial of your refund.
If approved, your refund will be processed within 5–7 business days and credited to your original payment method.
Shipping costs are non-refundable, and return shipping costs are the buyer’s responsibility unless the return is due to our error.
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Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos of the item and packaging. We will send a replacement at no cost to you.
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Contact Us
For returns, exchanges, or questions about this policy:
twynnwrites@gmail.com
